Privacy Policy — 777e Casino

1. Introduction

This Privacy Policy ("Policy") describes how 777e Casino ("777e", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("you", "Player") who access or use the 777e website, mobile platform, casino games, sportsbook, and associated services (collectively, the "Platform").

777e is committed to safeguarding your personal data. We operate in accordance with the data protection principles embedded within our international gaming licence and applicable international standards. This Policy applies to all players registered on 777e, including players based in Karachi, Lahore, Islamabad, Faisalabad, and other cities across Pakistan.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of your overall agreement with 777e.

2. Data We Collect

777e collects personal data in three principal ways: information you provide directly, information generated automatically through your use of the Platform, and information received from third-party verification providers. The categories of data collected are as follows:

2.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued ID);
• Date of birth (to verify the 21+ age requirement);
• Residential address, including city and postal code (Pakistan address for Pakistani players);
• Email address and mobile phone number;
• Username and encrypted password.

2.2 Identity Verification (KYC) Documents

• Copies of government-issued photo identification (CNIC, passport, or driving licence);
• Proof of address documentation (utility bill or bank statement);
• Payment method ownership evidence (e.g., JazzCash or EasyPaisa account screenshots).

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts in PKR;
• Payment method identifiers (mobile wallet numbers, bank account details — stored in masked/tokenised form);
• Transaction history, timestamps, and reference numbers;
• Bonus and promotional credit records.

2.4 Gaming Activity Data

• Game sessions played, including game type, duration, wager amounts, and outcomes;
• Sports betting selections (cricket matches, PSL, UFC, and other markets);
• Responsible gaming tool usage (deposit limits set, self-exclusion activations).

2.5 Technical & Device Data

• IP address and approximate geolocation (country and city level only);
• Device type, operating system, and browser version;
• Session timestamps, login history, and access logs;
• Cookie and tracking data (see Section 6).

2.6 Communications Data

• Records of live chat support conversations;
• Email correspondence with 777e support;
• Feedback, survey responses, or complaint submissions.

3. How We Use Your Data

777e uses personal data for clearly defined, legitimate purposes only. The table below maps each data category to its primary purpose:

Where you have opted in to marketing communications, 777e may use your email address or mobile number to send you information about promotions, bonus offers, and new games on the Platform. You may withdraw this consent at any time through your account settings or by contacting support.

4. Legal Basis for Processing

777e processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted when registering — including account management, payment processing, and game provision;
• Legal Obligation: Processing required to comply with anti-money-laundering regulations, KYC obligations, and other applicable legal requirements under our gaming licence — including data retention mandates;
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights;
• Consent: Processing based on your explicit, freely given consent — primarily for marketing communications and optional analytics. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Third Parties

777e does not sell your personal data. We share data with third parties only where necessary and under strict contractual data protection obligations. The categories of third parties with whom data may be shared are:

5.1 Payment Processors

To process PKR deposits and withdrawals, 777e shares relevant financial data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 processing partners. These providers receive only the data needed to complete your specific transaction.

5.2 Identity Verification Providers

For KYC verification, 777e may share identity document data with licensed third-party identity verification services. These providers are contractually prohibited from using your data for any purpose other than completing the verification requested by 777e.

5.3 Game Software Providers

Casino game providers and sportsbook platform partners may receive a pseudonymised player identifier and session data to facilitate gameplay. They do not receive your full name, contact details, or financial information.

5.4 Regulatory & Law Enforcement Authorities

777e will disclose personal data to regulatory bodies or law enforcement agencies where required to do so by applicable law, court order, or in connection with investigations into fraud, money laundering, or other criminal activity.

6. Cookies & Tracking Technologies

777e uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the 777e website. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session management cookies that keep you logged in and security cookies that detect fraudulent activity. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming tool configurations, so you do not need to set them on each visit.
• Analytics Cookies: Used to understand how players navigate the Platform — which pages are visited most, where sessions begin, and where players encounter difficulties. This data is aggregated and anonymised. You may opt out via your browser settings.
• Marketing Cookies: Only activated if you have consented to marketing communications. These track which promotions you have viewed or interacted with so that 777e can avoid showing you duplicate offers.

You can manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies may impair your ability to use the Platform. For all other cookie categories, opting out will not affect core functionality.

7. Data Security

777e implements a layered, defence-in-depth approach to data security. Our technical and organisational security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 777e servers is encrypted in transit;
• Encryption at Rest: Sensitive data fields — including identity document copies and payment method identifiers — are encrypted in storage using AES-256;
• Access Controls: Personal data is accessible only to 777e personnel with a legitimate operational need, enforced via role-based access controls and multi-factor authentication;
• Intrusion Detection: 777e's infrastructure is monitored 24/7 for suspicious activity, unauthorised access attempts, and anomalous data movements;
• Regular Security Audits: Third-party penetration testing and vulnerability assessments are conducted on a scheduled basis;
• Incident Response: In the event of a data breach that poses a risk to player rights, 777e will notify affected players and relevant authorities in accordance with applicable notification obligations.

8. Data Retention

777e retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legal and regulatory obligations. The following retention principles apply:

• Active Account Data: Retained for the full duration your 777e account remains active;
• KYC & Transaction Records: Retained for a minimum of five (5) years following account closure, as required by anti-money-laundering regulations applicable under our gaming licence;
• Communications & Support Records: Retained for three (3) years from the date of each communication, to support dispute resolution;
• Marketing Consent Records: Retained until consent is withdrawn, after which they are archived for a period of two (2) years to evidence prior consent;
• Technical Logs: Access and security logs are retained for twelve (12) months on a rolling basis.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9. Your Data Rights

As a 777e player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact 777e support via live chat or the support email address listed in Section 13:

• Right of Access: You may request a copy of all personal data held by 777e relating to you. We will provide this within 30 days of a verified request;
• Right of Rectification: If any personal data we hold is inaccurate or incomplete, you may request that it be corrected. For identity fields, documentary evidence may be required;
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to our overriding legal retention obligations (see Section 8);
• Right to Restrict Processing: In certain circumstances, you may request that we restrict how we use your data while a query or complaint is being resolved;
• Right to Data Portability: You may request your account and transaction data in a structured, machine-readable format;
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes;
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting past processing.

10. Children & Minors

The 777e Platform is strictly intended for persons aged 21 years and above. 777e does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the Platform in any way.

If 777e becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on 777e, please contact support immediately so we can investigate and take appropriate action.

11. Third-Party Links

The 777e Platform does not include links to third-party websites for general browsing purposes. Internal navigation links on the Platform point exclusively to pages within the 777e domain. In the event that any game software interface or support resource references an external resource, 777e is not responsible for the privacy practices of that third party, and this Policy does not apply to any data collected by external sites or services.

We encourage you to review the privacy policies of any third-party services you interact with, including your chosen payment provider (e.g., JazzCash, EasyPaisa, HBL), as those services operate under their own independent data protection frameworks.

12. Policy Updates

777e reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or Platform functionality. When material changes are made, we will notify you by:

• Displaying a prominent notice on the 777e Platform upon your next login;
• Sending a notification to the email address or mobile number registered on your account.

The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the Platform following notification of changes constitutes acceptance of the updated Policy. The current version of this Policy is always accessible at 777e.pro/privacy-policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777e handles your personal data, please reach out through the following channels:

• Live Chat: Available 24/7 via the live chat widget accessible on every page of the 777e Platform. This is the fastest way to get a response.
• Support Email: [email protected] — please include your registered username and a clear description of your query or request.

For formal data rights requests (access, erasure, portability, etc.), please submit your request in writing via the support email with the subject line "Data Rights Request — [Your Username]". We will acknowledge receipt within 5 business days.